Management-Institut Dr. A. Kitzmann - Seminare - Trainings - Fortbildungen

Customer focus seminar

All day

Trade fair training

All day

Neuromarketing Seminar

All day

Sales training

All day

Price Argumentation and Closure Technique Seminar

All day

Online-Marketing Seminar

All day

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Trainer (m/w/d) in Münster

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Seminar Registration

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Offers

6 running

Online-Marketing Seminar

A two-day online marketing seminar covering social media, social networks, Facebook, Xing, Twitter, blogs, customer preferences, communication patterns, online presence, identifying customer potential and monitoring. Includes working documents, certificate of participation, lunch and coffee breaks. Dates and location are by agreement. Participation is limited to no more than 9 participants.

Price Argumentation and Closure Technique Seminar

Two-day seminar on preparing and conducting price discussions and closing techniques in sales negotiations. Topics include price adjustment arguments, added value, service orientation, customer loyalty, persuasion techniques, interpreting verbal and nonverbal signals, communication improvement, customer needs and key account behaviour. Includes working documents, certificate of participation, lunch and coffee breaks. Maximum 9 participants. Fee is 1,200.00 EUR excluding VAT or 1,428.00 EUR including VAT. Available dates are 21 to 22 September 2026 in Hamburg, 7 to 8 December 2026 in Münster, 21 to 22 June 2027 in Frankfurt am Main, 8 to 9 February 2027 and 6 to 7 December 2027 in Münster, and 20 to 21 September 2027 in Hamburg.

Customer focus seminar

Two-day seminar for employees with intensive customer contact, covering customer orientation, customer communication, service attitude, customer types, complaint management, sustainable customer relationships, digital media tools, customer value and win-win strategies. Includes working documents, certificate of participation, lunch and coffee breaks. The seminar is limited to no more than 9 participants. Fee: 1,200.00 EUR excluding VAT or 1,428.00 EUR including VAT.

Sales training

A two-day, practice-oriented sales training covering customer analysis, questioning techniques, sales conversations, negotiation, handling objections, closing techniques, social competence, body language, NLP in sales, and AI-supported methods. Includes working documents, certificate of participation, lunch and coffee breaks. The fee is 1,200 EUR excluding VAT, or 1,428 EUR including VAT. Zurich fee: 1,600 CHF. Maximum 9 participants. Sessions run from 10:00 to 17:00 on day one and from 09:30 to 16:00 on day two.

Neuromarketing Seminar

Two-day seminar on using neuroscience and neuropsychology in brand communication, marketing, consulting and sales. Includes working documents, certificate of participation, lunch and coffee breaks. The fee is 1,200.00 EUR excluding VAT, or 1,428.00 EUR including VAT. Dates in Münster: 19 October 2026 to 20 October 2026, 11 March 2027 to 12 March 2027, 19 July 2027 to 20 July 2027, and 18 October 2027 to 19 October 2027.

Trade fair training

A two-day seminar on preparing for trade fairs, assessing visitors and potential customers, managing conversations, applying questioning techniques, following up after the fair and using AI-supported methods to analyze potential customer contacts. Includes working documents, certificate of participation, lunch and coffee breaks. The fee is EUR 1,200 excluding VAT or EUR 1,428 including VAT. Maximum 9 participants. Scheduled dates are 10 December 2026 to 11 December 2026, 4 January 2027 to 5 January 2027, 14 January 2027 to 15 January 2027, 5 August 2027 to 6 August 2027, and 9 December 2027 to 10 December 2027. The first day runs from 10:00 to 17:00 and the second day from 09:30 to 16:00. Location: Münster.

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Trainer (m/w/d) in Münster