Details.
Provide front-line, first-level IT support to students, faculty, and staff under the supervision of IT Specialists. Duties include ensuring lab equipment functions, installing computer hardware and software, troubleshooting computer, printer, hardware and software problems, and providing helpdesk support with backup support to IT personnel. Applicants must be native English speakers or fluent in spoken and written English, with Italian preferred, knowledge of Microsoft Windows and Mac client operating systems, working knowledge of computer hardware, Office 365 and TCP/IP networking, strong communication skills, willingness to work occasional evenings and weekends, and the ability to learn, work under pressure, and adapt to change. The role is full-time, 38 hours per week, fully on-site, on a one-year term contract with possible renewal. Gross annual salary ranges from €21,500 to €23,400. Valid EU working documents in Italy are required.