Details.
Serve as a key point of contact for policyholders by answering calls, responding to emails, gathering information, completing applications, working with underwriters, providing customer service, supporting retention, processing policy transactions, assisting with billing, and cross-selling insurance solutions. The role is available in-office in Boston, Massachusetts, or fully remote for candidates living in Massachusetts, Connecticut, Florida, New Hampshire, North Carolina, Pennsylvania, or Rhode Island. An associate degree or equivalent training or work experience, prior customer service experience, prior commercial lines insurance experience, and required insurance licenses are required.
