Details.
Lead the client experience for a growing book of mid-market commercial clients by managing strategy, driving renewals, supporting producers, working with carriers, and helping elevate the overall team. Responsibilities include renewal planning, coverage review, carrier relationships, complex service issues, client escalations, and mentoring internal team members. Requires at least five years of direct commercial insurance experience in an independent agency or brokerage environment and a Property and Casualty license. The hybrid role requires candidates to be based in Massachusetts, Rhode Island, or Connecticut, with occasional travel to meetings in and around Boston.
