Details.
Ensure smooth day-to-day training administration operations, provide customer service, support training, membership and marketing activities, handle pre-course and post-course administration, manage grant submissions and claims, and respond to customer enquiries and follow-ups. Requirements include a diploma or above, experience in an accredited training organisation, good spoken and written English, a customer service orientation, relationship-building ability, operational efficiency, task ownership, meticulousness, resourcefulness, independence and teamwork. Experience in training process flow management, training grant applications, problem-solving and customer relationship management are additional skills.