Details.
Create memorable moments for every guest from arrival to departure, ensuring a vibrant, social, and seamless stay experience. Responsibilities include welcoming guests and providing personalized check-in experiences, coordinating special requests, celebrations, and VIP arrangements, handling guest feedback and concerns, organizing social events and activities, recommending local experiences, collaborating with front office, housekeeping, and F&B teams, and maintaining guest profiles and preferences. Requirements include a minimum of 1 year in a guest-facing hospitality role, excellent communication skills, fluency in English, knowledge of Bali's culture, attractions, and dining scene, and the ability to multitask in a fast-paced environment. The role offers a competitive salary with service charge, meals and transportation allowances, complimentary stays across PHM Hotels properties, health insurance, and career development programs.