Managed-ICT

Services

Opening hours
Monday
09:00 – 18:00
Tuesday
09:00 – 18:00
Wednesday
09:00 – 18:00
Thursday
09:00 – 18:00
Friday
09:00 – 18:00
Saturday
Closed
Sunday
Closed

What’s on

The week’s programme

Offers

6 running

Offer

Offer

Enterprise

Complete IT Operations-as-a-Service tier with follow-the-sun service desk, paging, P1 response within 1 hour at any time, after-hours cutovers, full catalogue with SLAs, policy-as-code enforcement, risk-based Conditional Access, just-in-time elevation with approvals, adaptive phishing defences, organisation-wide DLP and information protection labels, continuous priority patching, continuous scans with SLOs and exceptions tracked, 24x7 telemetry, XDR and EDR operations and incident response, orchestrated escalations, formal CAB and release execution, enforced desired state, post-change reviews and compliance-grade evidence. CHF 265 per user per month, up to 5 devices per user. Prices exclude VAT and may vary with scope, user count, licence editions and bundled Leadership plus MSP discounts.

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Offer

Offer

Core + Secure

Advanced IT Operations-as-a-Service tier with 8x5 priority desk including phone support, P1 response within 2 hours, JML with approvals, expanded catalogue, hardened baselines with drift alerts, tiered Conditional Access, PIM, anti-phishing, sharing controls, starter DLP, automated operating system and third-party patch management with weekly manual checks, monthly scans with owners and target dates, health and security telemetry, same-day playbook triage, coordinated vendor escalations, governed risk acceptance, peer review, scheduled drift fixes, monthly operations and security posture reporting with KPIs, control evidence, backup management and an annual disaster recovery test. CHF 185 per user per month, up to 5 devices per user. Prices exclude VAT and may vary with scope, user count, licence editions and bundled Leadership plus MSP discounts.

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Offer

Offer

Core

Basic IT Operations-as-a-Service tier with 8x5 service desk, email and portal intake, P1 response within 4 hours during service hours, JML execution to approved standards, Intune baseline and compliance, MFA with baseline Conditional Access, admin separation, EOP baseline, automated operating system and third-party patch management, quarterly vulnerability snapshots, endpoint and service-health monitoring, security alert forwarding, 8x5 triage with tickets, logged changes, pre-flight checks, baseline drift flagging, quarterly operations review and retained operations logs. Backup oversight and scheduled disaster recovery tests are not included. CHF 125 per user per month, up to 5 devices per user. Prices exclude VAT and may vary with scope, user count, licence editions and bundled Leadership plus MSP discounts.

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Offer

Offer

ASSURE & PROTECT

Stage 3 subscription for mature programmes operating under continuous scrutiny, such as Phase 3 studies, pre-IPO or post-IPO organisations. Includes executive IT leadership with dedicated CIO and CISO expertise, platform-agnostic architecture, structured governance, strategic risk management, and compliance oversight. Focus areas include ISMS operation and maintenance, SOX and ITGC readiness, internal audits, audit preparation, vendor risk management, and secure operations leadership. Service desk, JML execution, patching, monitoring run and incident response are not included. From CHF 9,500 per month. Annual discounts available.

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Offer

Offer

BUILD & SCALE

Stage 2 subscription for organisations expanding headcount and systems while formalising compliance and IT operations. Includes executive IT leadership with dedicated CIO and CISO expertise, platform-agnostic architecture, structured governance, strategic risk management, and compliance oversight. Focus areas include ISMS build-out, data protection, monitoring blueprints, and MSP or vendor alignment. Service desk, JML execution, patching, monitoring run and incident response are not included. From CHF 4,500 per month. Annual discounts available.

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Offer

Offer

LAUNCH & PREPARE

Stage 1 subscription for startups and early-stage companies establishing secure, compliant-ready IT foundations. Includes executive IT leadership with dedicated CIO and CISO expertise, platform-agnostic architecture, structured governance, strategic risk management, and compliance oversight. Focus areas include kick-off governance, identity and access hygiene, baseline Conditional Access, and an ISO, GxP, GDPR and ICH gap snapshot with audit roadmap. Service desk, JML execution, patching, monitoring run and incident response are not included. From CHF 1,500 per month. Annual discounts available.

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Services

32 services · 13 categorys

About

Hours and details

Managed-ICT GmbH: CIO/CISO leadership, IT strategy, and security & compliance for pharma and life sciences organizations. Basel, Switzerland.

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