Details.
Advanced IT Operations-as-a-Service tier with 8x5 priority desk including phone support, P1 response within 2 hours, JML with approvals, expanded catalogue, hardened baselines with drift alerts, tiered Conditional Access, PIM, anti-phishing, sharing controls, starter DLP, automated operating system and third-party patch management with weekly manual checks, monthly scans with owners and target dates, health and security telemetry, same-day playbook triage, coordinated vendor escalations, governed risk acceptance, peer review, scheduled drift fixes, monthly operations and security posture reporting with KPIs, control evidence, backup management and an annual disaster recovery test. CHF 185 per user per month, up to 5 devices per user. Prices exclude VAT and may vary with scope, user count, licence editions and bundled Leadership plus MSP discounts.
