Details.
Serve as the first point of contact for patients, staff, vendors and the general public. Duties include greeting patients in person and by phone, scheduling appointments, notifying providers of arrivals, answering questions, updating patient records, verifying financial records, collecting charges, managing inventory, cross promoting medical offerings, maintaining reception and hospitality areas, and opening and closing the office. Requirements include a high school diploma or GED, plus one year of college or relevant experience. The role requires flexibility, engaging patient service skills, strong organization, attention to detail, familiarity with basic office software and hardware, listening and de-escalation skills, and dependability.