Details.
Based in Brussels, the Partner Success Manager owns adoption, retention and value realisation for a portfolio of partners in Belgium. The role drives measurable partner value across EV charging operations, roaming, energy transactions and SaaS platform dynamics. Responsibilities include creating success plans and KPIs, tracking value realisation, preventing churn, leading account engagement and Quarterly Business Reviews, increasing platform adoption, supporting renewals and expansion, representing partner feedback internally, and collaborating with Sales, Solutions, Product and Support. Applicants should have 3+ years of SaaS experience, ideally also in e-mobility, knowledge of CPO and MSP business models, roaming ecosystems, charging hardware, energy transactions and billing structures, B2B portfolio management experience, data-driven account management skills, a consultative mindset, strong stakeholder management and analytical skills. Native Dutch and fluent English are required, with French a plus. The role offers an attractive salary, bonus scheme, pension plan partly paid by the employer, a company car, employee equity participation, 25 vacation days and 13 ATV days based on full-time work, and a hybrid work model.