Details.
Serve as the front-of-house ambassador for the Oral Health clinic, providing culturally safe, welcoming and efficient reception services to Aboriginal and Torres Strait Islander people and their families. Duties include coordinating interpreters and liaison services, supporting urgent intake and triage bookings, managing waiting lists and clinic transfers, filling cancellations, coordinating recalls, processing referrals, submitting referrals to external providers, following up missing information, registering patients, updating demographics, verifying concession and Medicare status, maintaining clinical correspondence in the Titanium patient management system, and supporting recall systems and preventive care outreach including Smile Squad. Applicants must have a valid Police Check, a Working with Children’s Check for a paid employee or willingness to obtain one, and a Victorian Driver Licence. Salary packaging options, 14-week paid parental leave, paid Christmas closure, and professional development and training opportunities are available.