Details.
In Berlin, you are the first point of contact for customers, handling complaints by phone and email and providing comprehensive customer service. The role includes managing the daily business related to ATM refilling, documenting movements in databases and Excel, and coordinating service providers to ensure ATMs are refilled promptly. Requirements include completed commercial training, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office skills, an independent and solution-oriented working style, strong teamwork and communication skills, and ideally very good English. Benefits include a hybrid working model, company pension scheme, 29 days of holiday, employee discounts, and a monthly voucher worth over 50 EUR.