Details.
Advise customers and sell cruises and related travel experiences, create individual cruise offers, manage reservations and additional products, support customers by email, telephone and in person, actively engage and retain customers, and handle general administrative tasks. Applicants should have completed tourism training, destination and travel service knowledge, a passion for cruises, ideally industry experience, good knowledge of common booking systems including Cruise Compass, flexibility, strong communication skills, quality awareness, accuracy, commitment, teamwork, independence, organisational skills and good MS Office skills. The role offers intensive cruise training, a modern workplace, a positive working environment, work in an exceptional setting, access to training and webinars, ship inspections, above-tariff pay and occupational pension provision.