Details.
Manage the daily functioning of the Warren Street bakery, serving pastries and coffee during part of the week and supervising and training the team during the remaining time. Responsibilities include front-of-house service, ordering, staff rotas, checklists, Deliveroo reports and online ordering, stock and inventory, supplier communication, customer service, website and online portal updates, social media, team management, coordinating repairs, hygiene, health and safety, allergens, customer service requests and weekly process and quality reports. The role does not require baking. Applicants need at least 2 years of professional experience in a busy bakery, fluent English, strong customer service skills and flexibility to work weekends. Training is provided, with an interest in French-style baking and speciality coffee required. Proficient barista skills with latte art, organisation, hygiene, initiative, teamwork and competence with Microsoft Excel and Google Docs or Sheets are also required.