Details.
Join TechBrain's Response Team, supporting predominantly CBD based mid-market clients from the West Perth office. Reporting to the Response Team Team Lead, you will provide client support, explain technical concepts to non-technical people, troubleshoot issues and build strong client relationships. The team values client focus, technology and learning, fast paced work, excellent verbal communication, teamwork and having fun. Requirements include highly skilled client support and relationship management skills, planning and organisation skills, attention to detail, written and documentation skills, troubleshooting skills, knowledge of Windows 10 and Office 365, knowledge of hardware and network configurations, and a current WA Drivers License. A funky pair of socks is also welcomed, with socks provided if needed.