Details.
Scarinci Hollenbeck seeks a Desktop Support professional to assist its Little Falls office. Reporting to the Information Technology Director, the role is responsible for daily helpdesk operations and the maintenance, performance, and security of computer systems and networking components. Duties include onsite technical support, personnel moves, laptop imaging, equipment deployments, helpdesk prioritization, software deployment documentation, desktop and laptop software maintenance, technology request coordination, cloud service support for Office 365, Intune and Autopilot, internal firm application support, equipment procurement and deployment, and Tier 2 and Tier 3 hardware and software troubleshooting. Requirements include an associate's degree in computer science or equivalent education and experience, 2 to 4 years of law firm experience, at least 2 years of hands-on helpdesk or computer support experience, vendor management experience, proficiency with Active Directory, Group Policy and Microsoft technology suites, familiarity with Android and iOS devices, desktop imaging and file backups, strong troubleshooting and problem-solving skills, and the ability to teach and train others. PowerShell scripting is a plus. This is an in-office position in Little Falls, New Jersey, with hybrid and remote work not available. The full-time schedule is Monday to Friday, 9:00 a.m. to 5:00 p.m., with a one-hour lunch. Overtime may be required. Compensation is $27 to $32 per hour, dependent upon relevant experience, with medical, dental, vision, long-term disability and 401(k) benefits offered.