Details.
Service and maintenance visits should be carried out at least once a year, or twice a year for monitored systems. Includes checking system history, visually inspecting CCTV components, checking control equipment, cleaning cameras and lenses, adjusting fields of view, testing remote signalling and playback quality, checking image transmission to an ARC where applicable, repairing minor faults where possible, retraining users, logging test results, and 24-hour, 365-day help desk support. A full service and maintenance report is left with the client.