Details.
Training develops skills and knowledge in workplace procedures, including WHS processes, customer service, scheduling, communication, teamwork, and designing and producing business documents and spreadsheets. Delivery modes include classroom training, online training, and work based training. All programs include self-directed training. Students have up to 12 months to complete the qualification. Online and work based students must have access to a computer, stable internet connection, and a working microphone and camera. Eligibility requirements include completing a Language, Literacy and Numeracy test, providing a Unique Student Identifier, providing evidence of citizenship or eligible residency status, and having basic computer skills.