Details.
Training covering workplace procedures, WHS processes, customer service, scheduling, communication, teamwork, and designing and producing business documents and spreadsheets. Delivery is available through classroom training, online training, or work based training, and all programs include self directed training. Students have up to 12 months to complete the qualification. Online and work based students need access to a computer, stable internet connection, and a working microphone and camera. Eligibility includes completing an LLN test, providing a USI, meeting citizenship or residency requirements, and having basic computer skills.