For Oregon policyholders residing in Klamath County affected by the Wrights Spring Fire, Aflac provides a premium grace period from August 5, 2026 through October 6, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Offer

California Gann Fire Policyholder Relief

For California policyholders residing in Calaveras County affected by the Gann Fire, Aflac provides a premium grace period from August 3, 2026 through October 5, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Oregon Grasshopper Fire Policyholder Relief

For Oregon policyholders residing in Wasco County affected by the Grasshopper Fire, Aflac provides a premium grace period from July 24, 2026 through September 28, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Oregon Second Flat Fire Policyholder Relief

For Oregon policyholders residing in Harney County affected by the Second Flat Fire, Aflac provides a premium grace period from July 24, 2026 through September 22, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Oregon July Wildfires Policyholder Relief

For Oregon policyholders residing in Crook, Deschutes, Jefferson, Umatilla, and Wheeler Counties affected by the July Wildfires, Aflac provides a premium grace period from July 15, 2026 through September 14, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Texas Severe Flooding Policyholder Relief

For Texas policyholders and/or certificate holders residing in the listed counties affected by severe flooding, Aflac provides a premium grace period from July 13, 2026 through September 18, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Oregon Olive Butte Fire Policyholder Relief

For Oregon policyholders residing in Grant County affected by the Olive Butte Fire, Aflac provides a premium grace period from July 11, 2026 through September 9, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Oregon East Evans Creek Road Fire Policyholder Relief

For Oregon policyholders residing in Jackson County affected by the East Evans Creek Road Fire, Aflac provides a premium grace period from July 10, 2026 through September 8, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Louisiana Tropical Storm Arthur Policyholder Relief

For Louisiana policyholders residing in Avoyelles, Lafourche, Pointe Coupee, Rapids, Saint Charles, Saint Landy, Saint Tammany, Terrebonne, and Winn Parishes affected by Tropical Storm Arthur, Aflac provides a premium grace period from June 18, 2026 through August 6, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. Replacement policy copies are available upon request. Network Dental and Vision Members also receive extensions for claim filing deadlines, relaxation of prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Replacement certificates are available upon request.

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Services

16 services · 7 categorys

Account Support

Additional Coverage Consultation

Business Account Management

Chat Support

Chat with Aflac

Claims Assistance

Claim Status Support

Customer Service Phone Support

Direct Deposit Enrollment

File a Complaint Online

Online Claim Submission

Online Fraud Reporting

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Hours and details

Contact Aflac Claims or Customer Service at one of these numbers with any questions or comments you may have about Aflac insurance., Aflac provides supplemental insurance for individuals and groups to help pay benefits major medical doesn't cover.

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