Details.
For Texas policyholders and certificate holders residing in the listed counties affected by severe flooding, Aflac provides a premium grace period from July 13, 2026 through September 18, 2026. The grace period also extends claim filing deadlines and provides leniency for other actions required under the policy. A replacement policy copy is available upon request. Network Dental and Vision Members also receive extensions for claim filing, relaxed prior authorization, precertification, and referral requirements, access to appropriate out-of-network providers when in-network providers are unavailable or members are displaced, and leniency for other certificate requirements. Affected members should contact Aflac Benefit Solutions at 855-819-1873, Option 1.
