Details.
In this Berlin role, you manage the daily business relating to ATM availability, monitor ATMs, perform remote troubleshooting, document and categorise faults, process and coordinate ATM faults across Germany, and act as the first point of contact for operational questions. The role requires a completed commercial apprenticeship, ideally initial experience in first or second line support or dispatching, decision-making ability, responsibility, teamwork, analytical and KPI-focused skills, very good MS Office and Excel knowledge, a good basic understanding of IT, a proactive and solution-oriented approach, problem-solving and multitasking skills, and preferably English. Benefits include a hybrid working model, company pension, 29 days of holiday, employee discounts, and a monthly voucher worth more than 50 EUR.