Details.
In this Berlin role, you support the daily operations related to ATM availability, monitor ATMs, troubleshoot them remotely, record and categorise faults, manage and coordinate ATM incidents throughout Germany, and act as the first point of contact for operational questions in daily business. The role requires a completed commercial training, ideally initial experience in first or second line support or dispatching, decisiveness, responsibility, teamwork, analytical and KPI-focused skills, very good MS Office and Excel knowledge, a good understanding of IT, a proactive and solution-oriented working style, problem-solving and multitasking skills, and preferably English. Benefits include a hybrid working model, company pension scheme, 29 days of holiday, employee discounts, and a monthly shopping voucher worth more than 50 EUR.