Details.
CubeMatch is seeking an IT Service & Change Manager to ensure consistent delivery of high-quality end-to-end IT services across the organisation and its financial institution clients. The role oversees multiple IT service providers and delivery partners, monitors performance against service level agreements, manages vendor relationships, supports Vendor Management and Change Management frameworks, coordinates IT change initiatives, provides governance and reporting, collaborates with senior leadership, and ensures alignment with regulatory and security standards including ISO 27001. Applicants should have 10 to 15 years of experience across IT services, strong IT Service Management and Change Management experience in regulated environments, experience managing multiple IT vendors and managed service providers, knowledge of ITIL frameworks, financial services experience, familiarity with ISO 27001-certified environments, project management and change coordination experience, strong stakeholder management and communication skills, and the ability to work independently in a small organisation. CubeMatch offers an integrity-led, inclusive and diverse workplace, professional development opportunities, and the chance to contribute to innovation, positive change and the company's growth.