Details.
Bilingual English and Spanish client intake specialist serving as the first point of contact for prospects and leads. This entry level position provides training upon hire and has high potential for growth. Responsibilities include answering and screening inquiry calls and emails, ensuring retainer documents are signed, following up with potential clients, providing referral communication, scheduling attorney meetings and calls, building rapport, reviewing and analyzing case facts, screening leads, coordinating new client sign-up, providing case information to case managers, and taking accurate notes during initial attorney-client consultations. Benefits include medical, vision, dental and pet insurance, disability coverage, paid time off, a 401k, life insurance, paid holidays, and free parking.