Details.
In Berlin, you are the first point of contact for customers, handle complaints by telephone and email, provide comprehensive customer service, manage the daily cash replenishment operations for ATMs, document movements in databases and Excel, and coordinate service providers. The role requires a completed commercial apprenticeship, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office skills, an independent and solution-oriented approach, strong teamwork and communication skills, and preferably very good English. Benefits include a hybrid working model, occupational pension provision, 29 days of holiday, employee discounts, and a monthly voucher worth more than 50 EUR.