Details.
In this Berlin-based role, you are the first point of contact for customers, handle complaints by phone and email, provide comprehensive customer service, manage the daily business related to filling ATMs, document movements in databases and Excel, and coordinate service providers so ATMs are refilled promptly. The role requires a completed commercial apprenticeship, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office skills, an independent and solution-oriented approach, strong teamwork and communication skills, and preferably very good English. Benefits include a hybrid working model, company pension scheme, 29 vacation days, employee discounts, and a monthly shopping voucher worth more than 50 EUR.