Details.
In this Berlin role, you are the first point of contact for customers, handle complaints by phone and email, provide comprehensive customer service, manage the daily filling of ATMs, document movements in databases and Excel, and coordinate service providers. Requirements include completed commercial training, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office skills, an independent and solution-oriented working style, strong teamwork and communication skills, and preferably very good English. Benefits include a hybrid working model, company pension scheme, 29 vacation days, employee discounts with partners such as Sixt and Travel, and a monthly voucher worth more than 50 EUR redeemable with partners such as Rossmann and IKEA.