JobCasual

Care Coordinator (Front Desk & Patient Experience)

at Kellen Scantlebury · New York

Details.

Serve as the first impression and heartbeat of the patient journey in a fast-paced environment focused on delivering a 5-star experience. Responsibilities include verifying insurance, communicating benefits, managing scheduling, patient communication and documentation, maintaining a welcoming and organized front desk, collaborating with clinical and billing teams, and tracking clinic performance metrics and reports. Applicants should have experience in a medical or wellness setting, strong communication and organizational skills, knowledge of insurance and EMR systems, and a proactive, patient-first mindset. Compensation starts at $20 per hour.

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