Details.
Manage relationships with existing clients, ensure ongoing satisfaction, identify opportunities for additional services, and support recruitment consultants with client communication. Responsibilities include managing client relationships, regular client check-ins, satisfaction monitoring, identifying upsell and cross-sell opportunities, recruitment process administration, database management and reporting. Requires 2+ years of account management or client service experience, strong organisational and communication skills, CRM systems experience, professional presentation and manner, and attention to detail and process orientation. Permanent, full-time role in Central London.
