Details.
Manage customer accounts and update database information, assist customers with policy changes and inquiries, process insurance claims and follow up on claim status, and coordinate with underwriters to ensure timely policy issuance. Strong organizational skills, attention to detail, and excellent customer service and communication skills are required. Previous experience in insurance or a related field is preferred. The agency offers a collaborative, inclusive environment with ongoing training, mentorship, role plays, conferences, certifications, flexible scheduling, community involvement, paid time off, health stipend, advancement opportunities, and performance-based compensation.