Details.
Join the team providing technical support for hardware, software, networking, computer systems, and IT infrastructure. Responsibilities include troubleshooting devices and applications, managing user accounts and permissions, maintaining systems and networks, assisting with backups and disaster recovery, deploying new technologies, training employees, documenting processes, configuring collaboration tools, and maintaining security updates and antivirus protection. Candidates should have IT support experience, strong knowledge of computer systems and networking, familiarity with Windows, macOS, and Linux, troubleshooting skills, knowledge of IT security practices, and strong communication and organizational abilities. A bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience, is required. The role is virtual, with some travel potentially required based on business and client needs. Applicants should submit a resume, cover letter, and relevant certifications or qualifications by email.