Details.
Join Lyon Managed Services in the London Old Street office, providing service excellence to clients across the UK and internationally. The role requires knowledge of Windows workstation hardware, experience supporting Microsoft software including Office, Exchange, Active Directory and Server, and a good understanding of the TCP/IP network stack. Experience with Microsoft 365 Exchange, Microsoft SharePoint Online, Google Apps, macOS software and macOS hardware is advantageous. Formal IT qualifications such as MCSE, MCITP or multiple MCPs are advantageous. Applicants should have at least 2 years of experience working with an IT managed service provider, excellent communication and troubleshooting skills, enthusiasm for helping users, strong organisation and prioritisation skills, and the ability to meet service level targets. The role offers 40 hours per week during standard business hours, Monday to Friday between 9am and 6pm UK time, 20 days' annual leave increasing to 22 days over the first 3 years, monthly team events, continual professional development plans and social activities.