Details.
Gong cha Australia is seeking highly motivated and experienced store leaders to take ownership of store operations, develop team members and support store growth. Experience in the fast food or beverage industry is preferred, and experience as a team lead is a minimum requirement. The role requires a passion for delivering high standards of products and services and a willingness to succeed. Gong cha offers ongoing training and development to help achieve career goals. Responsibilities include staff management, training and appraising staff, creating weekly rosters, maintaining attendance records, ensuring health and safety compliance, managing cash deposits and financial records, meeting sales targets, overseeing stock control and orders, maintaining store cleanliness and equipment, handling customer queries and complaints, preparing promotional displays, liaising with regional management, managing day-to-day food and beverage operations, maintaining customer service standards, establishing targets and procedures, and supporting franchisee staff training.