Details.
Manage secure and reliable IT infrastructure and customer-focused support for more than 500 employees across headquarters, US sites, and overseas offices. Responsibilities include maintaining infrastructure, leading help desk and user support, managing onboarding and offboarding, overseeing network and security systems, administering Google Workspace and Microsoft 365, managing vendors and assets, improving processes, planning disaster recovery, maintaining backups, managing budgets, and developing IT staff. A bachelor's degree or equivalent experience in IT, computer science, or a related field and 10 or more years of IT experience, including at least two years in IT management, are required. The role is based at Intrax headquarters in San Francisco with a hybrid schedule and a salary range of $125,000 to $135,000 plus bonus potential.