Details.
Mentor Digital is looking for an experienced Digital Account Manager to join its full-service agency on a 9-month maternity cover contract from mid-April through to December 2026. The role involves leading and taking ownership of client accounts, managing and developing relationships, providing consultancy on technical and creative solutions, and running regular retainer and roadmap or strategic planning sessions. The successful candidate will have technical digital agency experience, a proven track record in a web design and development agency environment, experience managing client relationships around web development and creative projects, and excellent communication skills. Responsibilities include developing client accounts through new projects, identifying opportunities, creating briefs, writing proposals, leading client meetings, capturing requirements, and advising on technical web and CMS solutions. Required skills include strong experience developing client relationships and briefs within a web development or software agency, excellent written and verbal communication, attention to detail, broad technical knowledge with expertise in one or more of content management systems, software development, web systems or UX design, at least 2 years of industry experience, the ability to remain calm under pressure, and great people skills. Benefits include a contributory pension with access to an IFA for pensions advice, life assurance of 4 times annual salary, birthdays off, time off in lieu of overtime, carbon offsetting, and an employee referral scheme.