Details.
MYA is recruiting for a full-time clinic administrator in its London Clinic. The role combines clinic front of house and chaperone duties. Responsibilities include managing people entering the clinic, providing information, supporting patients with forms and signatures, updating patient records, acting as an impartial observer during examinations, liaising with GP surgeries, organising administrative milestones, providing high-quality patient service, answering phones, texts and emails, booking appointments, arranging photos, monitoring implant enquiries, contacting patients throughout their pre and post-operative journey, providing information and support, and assisting other departments when needed. The role requires organisation, the ability to prioritise workload, a clear and helpful attitude, respect for patient dignity and confidentiality, and compliance with GDPR, MYA Brand Standards and Care Quality Commission requirements. Full training will be provided for chaperone duties.