Details.
Oversee day-to-day shop floor activities, ensuring excellent customer service, smooth operations and strong team performance. Responsibilities include supervising floor operations, leading and supporting team members, handling customer queries and complaints, coordinating staffing and shift coverage, monitoring stock, maintaining presentation and safety standards, supporting sales targets and operational KPIs, and assisting with opening and closing procedures. Applicants should have previous supervisory or team leadership experience, strong communication, problem-solving and organisational skills, a customer-focused mindset, and flexibility to work shifts, weekends and holidays if needed. Experience in retail, hospitality or customer-facing operations is preferred. Please bring your CV in to store to apply.