Details.
For commercial and workplace sites that need active support, user management and site health reporting. Includes Sentinel Monitor, configurable monitoring thresholds, proactive fault review, defined escalation routes, remote reset or configuration where supported, usage and energy reporting, user, RFID and group management where supported, installer coordination where site attendance is needed, a monthly site health summary and business-hours phone and email support. Electrical repairs, replacement parts, third-party warranty cover, out-of-hours support and a guaranteed uptime SLA are not included.
