Details.
Manage a set of clients and day to day bookkeeping tasks, keeping data files up to date and ensuring clients are happy with their service. Responsibilities include setting up and training clients on Xero files and receipt systems, reconciling Xero files, managing bookkeeping hours against fixed fees and scope creep, tracking weekly utilisation, identifying and billing out of scope work, supporting the accounting and administration teams, training clients on new apps and Xero integrations, handling transactional queries, maintaining current knowledge of wage criteria in different Awards, ensuring superannuation is reported and paid on time, providing SGC statements where necessary, running individual work reports, and improving client systems, processes and business practices. The role requires proactive communication with managers when under-utilised or over-utilised, and following company policies and procedures.