Details.
For fleet, depot and operationally important charging sites where charger availability directly affects operations. Includes Sentinel Managed, custom monitoring rules, cross-site intelligence and trend review, approved integrations where supported, controlled automation where supported and authorised, a priority support queue, weekly estate health checks, scheduled charging support where supported, energy and load review, quarterly service review, a named account contact and migration or replacement planning support. Optional add-ons include an out-of-hours support retainer, connectivity or SIM management, load management support and annual maintenance visits.
