Details.
Day-to-day management of endpoints, servers, networks, Microsoft 365 or Google Workspace administration and service desk support. Includes endpoint management, patching, encryption, asset inventory, identity and access management, network and WiFi management, onboarding and offboarding, hardware lifecycle services, and quarterly service reviews. Suitable for regulated buyers, growing teams and engineering consultancies. Service tiers include tier-specific SLAs, with P1 response from 15 min on the Regulated tier and termination propagation within 4 hours.