Details.
Full-time, salaried role serving as the primary point of contact for assigned client accounts. Responsibilities include delivering IT projects and support, managing client IT environments, handling technical escalations, documenting tasks and communications, and providing systems administration, network engineering, help desk, and desktop support as needed. The customer-facing position generally works onsite at client offices in the Bay Area, with occasional remote work from Neetek's San Francisco headquarters. The ideal candidate has 5 to 10 years of IT experience, including experience in small-to-medium-sized environments, and hands-on knowledge of operating systems, cloud platforms, messaging, device management, single sign-on, virtualization, and networking technologies. Business-hours availability, some scheduled after-hours and weekend work, reliable transportation, a valid driver's license, and the ability to perform physical tasks including lifting up to 50 pounds are required. Benefits include medical, dental, and vision insurance, a 401(k) plan with a 100% match on the first 4% of employee contributions, commuter benefits, and PTO plus sick time. Salary is $95,000 to $120,000 depending on experience. Qualified candidates are subject to a background check.