Details.
Fully managed, proactive IT support covering helpdesk, monitoring, maintenance, cybersecurity, cloud services, and virtual CIO support for a monthly fee. Includes user support Monday to Friday, 9am to 5pm via remote, email, phone, and chat, with on-site HQ visits when needed. Also includes cloud backup monitoring, patch management, software updates, computer monitoring, helpdesk ticketing, remote support, network equipment monitoring, asset management, hardware and software lifecycle support, business-grade antivirus, secure DNS, anti-fraud email protection, and quarterly IT strategy meetings.