Details.
Fully managed IT support for UK businesses, including 24/7 system monitoring, remote and on-site support, server and workstation management, patch management, IT asset management, quarterly business reviews, security patching and updates, strategic IT planning, and helpdesk support. Critical issues are triaged within 30 minutes during business hours, with a target resolution of under 4 hours. Standard issues are typically responded to within 1 hour. On-site support is available across South West London, Surrey and Middlesex, with remote support across the UK.