Details.
Recurring operating service for organizations with agents already in production. Includes agent registry and ownership review, permissions and connector review, production telemetry review, evaluation and regression checks, issue and escalation review, model and platform-change review, usage and consumption review, prompt, knowledge, and workflow tuning, a monthly operating brief, a quarterly portfolio, value, and risk review, new-use-case intake, and retirement recommendations. Scope, agent complexity tiers, response authority, and reporting cadence are confirmed in the SOW before onboarding. Runs month-to-month with 30 days' notice to cancel.