Details.
Property management plan billed annually, with a 24-month minimum term, one-unit minimum, cloud digital dashboard, resident living apps, unlimited secure document storage per unit, live events calendar, appointment reminders, notes and comments, repair and compliance service history, billing, invoices and statements, online payments, spend limits, property QR code check-in, smart key exchange, job automation, automated SMS notifications, online help centre, remote video triage, weekday email, chat and telephone support, priority support, an 8-hour response SLA, one-on-one setup sessions, home audits, property condition reports, home documents and guides, 24/7 home emergency response with a 6-hour emergency response SLA, fixed or metered routine repair charging, a 3-day routine repair SLA and a 12-month routine repair warranty. Additional HMO rooms are charged at £3 per month. Landlord Compliance is available as an add-on for £20 per month. Heating Protect is available as an add-on for £33 per month, and Home Protect for £50 per month. Home Audit and Condition Report are required for applicable protect add-ons.