Details.
Complete COBRA administration for employers and processing support for participants. Includes establishing a customized COBRA account, taking over existing COBRA participants, sending initial notices to new hires when desired, sending qualifying event notices, processing COBRA elections, billing and collecting COBRA premiums, handling correspondence and customer service calls, assisting with open enrollment, processing terminations, maintaining correspondence documentation, submitting monthly employer reports, and tracking new federal and state COBRA compliance requirements. Submissions can be made online, by fax, or by mail. Each employer is assigned a certified COBRA specialist, with additional specialists for large groups.