Details.
Independent and experienced Guardians provide a confidential 24/7/365 environment in which individuals are heard. Guardians support people to find solutions, create dialogue rather than disagreement, promote local resolution and handle issues through an agreed escalation protocol. The service can support individual organisations or groups of smaller businesses, with the approach tailored to organisational needs. Data collection and reporting are managed through the Dialog reporting system, with reports presented monthly, quarterly and annually.