Details.
Protects your EV charging investment with a guaranteed minimum of 98% station-level uptime, 24/7 proactive monitoring and support, priority maintenance service, customized quarterly usage and performance reporting, and a 50% refund of the annual service fee if the uptime guarantee is not met. Includes remote issue resolution or dispatch of a qualified FLO-trained technician within one business day when remote resolution is not possible, plus one preventative maintenance visit per year for DC fast chargers.